1. About This Policy

Crateful is a trading name of CRTYX HOLDINGS LIMITED, a company registered in England and Wales under company number 12383952.

This Cookie Policy explains what cookies are, how we use them on the Crateful platform ("the Service"), and how you can manage your cookie preferences.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website owners useful information.

Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser).

3. Cookies We Use

We use different types of cookies for different purposes. Below is a detailed breakdown:

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function. Without them, you would not be able to log in or use core features. You cannot opt out of these cookies.

Cookie Name	Purpose	Duration	Type
crateful_token	Authentication - keeps you logged in	7 days	First-party
crateful_cookie_consent	Stores your cookie preferences	1 year	First-party

3.2 Functional Cookies

These cookies enable enhanced functionality and personalisation. They remember your preferences and settings to improve your experience.

Cookie Name	Purpose	Duration	Type
preferences	Stores user interface preferences	1 year	First-party

3.3 Third-Party Cookies

Some features require cookies from third-party services. These are only set when you interact with those features.

Stripe (Payment Processing)

When you access billing pages or make payments, Stripe may set cookies for fraud prevention and payment processing. These are necessary for secure transactions.

Cookie Name	Purpose	More Information
__stripe_mid	Fraud prevention	Stripe Cookie Policy
__stripe_sid	Session identifier for payments	Stripe Cookie Policy

4. Your Cookie Choices

4.1 Cookie Consent Banner

When you first visit Crateful, you will see a cookie consent banner. You can choose to:

Accept All: Allow all cookies, including optional functional cookies
Essential Only: Allow only strictly necessary cookies required for the Service to function

You can change your preference at any time by clearing your browser cookies and revisiting the Service, which will show the consent banner again.

4.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

View what cookies are stored on your device
Delete some or all cookies
Block cookies from being set
Set preferences for specific websites

Here are links to cookie management instructions for popular browsers:

5. Impact of Disabling Cookies

If you disable or block certain cookies, please be aware that:

Essential cookies: Blocking these will prevent you from logging in and using the Service
Functional cookies: Your preferences may not be remembered between visits
Stripe cookies: Payment processing may not work correctly

6. Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to be tracked. Crateful does not currently respond to Do Not Track signals because we do not engage in tracking for advertising purposes. We only use cookies necessary for the Service to function and for security purposes.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will update the "Last updated" date at the top of this page when we make changes.

For material changes, we will notify you by email or through the Service.

8. More Information

For more information about how we handle your personal data, please see our Privacy Policy.

To learn more about cookies in general, you can visit:

9. Contact Us

If you have any questions about our use of cookies, please contact us:

CRTYX HOLDINGS LIMITED
Trading as Crateful
Company Number: 12383952
Email: privacy@crateful.app